Frequently Asked Questions

The simplest way to schedule a free estimate is to complete our ESTIMATE REQUEST FORM. Once submitted, we’ll have all the information we need to contact you to set up your in-home appointment! Estimates are usually provided within 7 business days of the appointment visit. 

Loudoun Property Solutions, Inc. is a general contractor, which means we can provide start-to-finish solutions for almost any project in your home. Whether you’re looking to remodel your kitchen or bathroom,  finish your roughed-in basement, or put an addition on your home, let LPS manage all the pieces for you – from the carpenters, electricians, plumbers, painters, to roofers – the LPS team can do it all!

As our name suggests, we mostly serve Loudoun County, VA, but we also work in certain areas in Fairfax, including Great Falls, Fair Oaks, Chantilly, Fairfax Station and Oakton.

Please visit the review section on our Facebook page or read our Google reviews

No, we do not do handyman work such as individual plumbing or electrical issues. We do, however, offer plumbing and electrical services as part of kitchen/bathroom or additions.

Safety and cleanliness have always been important factors in the way we do business, but to protect you, your families and our teammates, we’ve added some new protocols.
 
  • At the beginning of all interior projects, LPS will install a ZipWall barrier system to seal out the construction area from the rest of your home.
  • LPS team members will wear masks at all times in your home.
  • At the end of the workday, we will wipe down all light switches and door handles with antibacterial wipes.
Luckily, there are minimal contact projects that can still be completed. Basement construction and renovations are especially easy if there is a separate entrance. And now is a great time to tackle some of those exterior projects – painting, deteriorating fascias on house eves and porches, roofing, siding, and decks. The LPS team stands ready to help!
 

These past few months have been challenging for everyone, and we hope that you are all safe and healthy amid the COVID-19 pandemic. As the state of this public health emergency changes from day to day, we will remain focused on keeping our employees and our clients safe, healthy, and informed. Please feel free to contact us if you have any questions or concerns.

For interior projects, almost any time of the year can be a good time to start. Keep in mind, if you’re planning to use your kitchen during big holidays, you’ll want to plan your kitchen renovation so that it is completed well before!

For exterior projects, obviously weather can be an important factor. Exterior painting projects should only be attempted when it is 45 degrees or above with no chance of rain in the forecast. For that reason, flexibility in start dates is a necessity. Keep in mind that calendars fill up quickly once Spring Fever hits. For first dibs, schedule your exterior painting projects while it’s still cold outside! 

We stand by our work and we are committed to our clients’ needs.  We provide a 1-year workmanship guarantee.  If the issue is with a defective product, we will refer you back to the manufacturer’s warranty.

We are dedicated to getting our projects done right the first time, but we know that sometimes things happen. Should you experience a problem with any LPS workmanship within one year of your project completion, send an email to warranty@loudounps.com with the following information.

  1. Name
  2. Address
  3. Phone Number
  4. Detailed description of the issue(s)
  5. Attach relevant photos 

Once received, we will contact you to set up a date and time to evaluate the problem and solution.

First, we understand that you might change your mind about something as you see your project progress. This is okay and we prefer to modify the plan rather than leaving leaving you unsatisfied. All change orders will be made in writing to avoid any misunderstandings. However, please understand that changes can incur additional costs in materials and labor.

Loudoun Property Solutions proudly stands by our work. Should a problem arise, we will fix it if it is still under warranty.